Guides

Practical guides to working between travel advisors and DMCs: how to vet a DMC, what a trip request needs to contain, what belongs in a proposal, and how to run an RFP that produces comparable answers.

• Advisors and DMCsWhat a DMC RFP is, and how to run one wellA DMC RFP is a structured request sent to several destination management companies so their proposals can be compared fairly. Here is what to include and how to run it.
• Travel advisorsHow to vet a DMC before you send client workA practical vetting checklist for travel advisors: credentials, local presence, references, financial terms and the response test that predicts operational quality.
• Travel advisorsWhat to include when you send a trip request to a DMCThe fields a DMC needs before it can quote - dates, party, scope, service level, budget band and deadline - and why leaving them out costs you a week.
• DMCsWhat a DMC proposal should includeThe elements every DMC proposal needs - itinerary, named suppliers, explicit inclusions, pricing basis, terms and validity - and why ambiguity costs conversions.
• Advisors and DMCsDMC payment terms, and the questions to settle before you bookHow DMC payment terms work for travel agents: deposits, balance deadlines, cancellation bands, who holds client funds, and what to agree before confirming.
• Advisors and DMCsNet rates and commission: how a DMC quote actually pays youWhat net and commissionable rates mean on a DMC quote, how advisor markup differs from commission, and why the pricing basis must be stated before comparing.
• Advisors and DMCsHow to manage itinerary revisions without losing the threadA workflow for itinerary revisions between advisors and DMCs: state what changed and why, keep one version chain, confirm what the client actually approved.